I ordered 2 branded (logo) pillow samples with custom color boxes. They packaged the boxes in cheap plastic foil with no protection so of course I got both custom boxes completly destroyed. Inside only 1 out of 2 samples had a logo - other was completly unbranded. The pillow inner material was from a good memory foam, but the outer pillowcase cover looked a bit thin/mediocre. Communication was fast but sadly I didn't get 1 good complete sample so I wasted my time and money.